Privacy Policy
Last updated: September 29, 2026
At The Adorn Chapter, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect information such as:
- Your name
- Mobile number
- Email address
- Billing and shipping address
- Order and purchase details
- Payment-related information
- Information you provide when contacting our customer support
- Device, browser, and website usage information collected automatically
We only collect information that is reasonably necessary to provide our services and process your orders.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Confirm your purchases and provide order updates
- Process payments securely through our payment service providers
- Provide customer support
- Handle returns, exchanges, and refunds
- Improve our website, products, and customer experience
- Send promotional or marketing communications where permitted and where you have provided appropriate consent
- Prevent fraud, misuse, or unauthorized activity
- Comply with applicable legal and regulatory requirements
3. Payment Information
Payments made through our website may be processed by third-party payment providers, such as Razorpay or other payment gateways available on our website.
The Adorn Chapter does not ordinarily store your complete debit card, credit card, or banking credentials on our own systems. Payment information may be handled directly by the relevant payment service provider according to its privacy and security practices.
4. Sharing of Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers who help us operate our business, including:
- Payment gateway providers
- Shipping and delivery partners
- Website and technology service providers
- Customer support or communication services
- Professional or legal advisers where necessary
- Government or regulatory authorities where required by law
These parties receive only the information reasonably necessary to provide their services or meet legal obligations.
5. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand website usage, and provide relevant website functionality.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.
6. Data Security
We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or misuse.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.
7. Third-Party Links
Our website may contain links to third-party websites, services, or social media platforms.
The Adorn Chapter is not responsible for the privacy practices or content of those third-party websites. We encourage you to review their respective privacy policies before providing them with your personal information.
8. Marketing Communications
If you choose to receive promotional communications from us, we may contact you about new products, offers, collections, or other updates.
You can unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.
9. Your Rights
Depending on applicable law, you may have rights relating to your personal information, including requesting access to, correction of, or deletion of certain personal information.
To make a privacy-related request, please contact us using the contact details provided below.
10. Children's Privacy
Our website is not intended for children to make purchases independently. We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.
Any updated version will be posted on this page with a revised "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
The Adorn Chapter
Email: theadornchapter@gmail.com Phone/WhatsApp:9620657266
We are committed to protecting your privacy and providing you with a safe and trustworthy shopping experience.
Thank you for choosing The Adorn Chapter.